Welcome to the future of trading. You can manage your entire registration and verification process directly through our official mobile application. Follow this guide to activate your account quickly and securely.
Download the App
The first step is to download our official trading platform: Doo Financial Futures.
Android Users: Available on the [Google Play Store - Indonesia].
iOS Users: Available on the [App Store].
Note: Please ensure you download the official "Doo Financial Futures" app to guarantee a secure, encrypted connection to your brokerage account.
Account Registration
Once the app is installed, follow these steps to create your profile:
Sign Up: Open the app and tap the Registration button.
Personal Details: Enter your full name (exactly as it appears on your ID), a valid mobile number, and your email address.
Secure Access: Create a strong password to protect your client portal and trading dashboard.
Identity Verification (KYC) Policy
To maintain a secure trading environment, we utilize advanced verification tools. Choose the method that suits you best:
E-KYC
E-KYC is our fastest onboarding method, typically resulting in approval within 30 minutes.
Process: The app uses automated facial recognition and digital document scanning.
Face Recognition: Follow the on-screen prompts carefully (you may be asked to nod or turn your head).
Tips for Success: Ensure you are in a well-lit area, remove glasses or hats, and ensure your camera lens is clean.
Document Requirements & Policies
Proof of Address: A valid bank statement or utility bill is mandatory to verify your residency.
One-Client Account Policy: To maintain platform integrity, users are strictly prohibited from creating multiple client accounts. Only one active client account is permitted per person.
Troubleshooting Common Errors
Error: "Name Does Not Match ID" This occurs when the name entered during registration does not precisely match your official identification.
To Resolve: Contact our support team at support@doofinancial.co.id.
Required Info: Provide your registered email address and mobile number. Our team will manually verify and assist you.
Application Review Process
Once submitted, your account status will show as "Pending Review."
Security Audit: Our compliance team conducts a standard audit to verify data accuracy.
Confirmation: Once verified, you will receive an official confirmation email.
Full Access: Upon approval, you will gain unrestricted access to all platform features, including deposit options and MetaTrader 5 trading tools.
Need Further Assistance?
Our support team is available 24/5 to assist you with your account setup.
Email: support@doofinancial.co.id
Live Chat: Available on our official website.
Phone Call: +6221 50131188